Returns - Pakyov

Don’t know your waybill number?
Contact us at returns@pakyov.com and we’ll help you find it.

Important: Return shipping costs are at the customer’s expense. Refunds are processed by bank transfer — please provide your IBAN.

Order details

Full name *

Please enter your full name

Phone *

Please enter your phone number

Email address *

Please enter a valid email address

Waybill number *

The number is printed on the waybill from your delivery. If you don’t have it, contact us.

Please enter the waybill number

Returned item(s)

Item(s) to return *

Please describe the item(s)

Reason for return *

Please select a reason

Additional information

Bank details for refund

IBAN *

The refund will be transferred to this IBAN after we receive and inspect the item.

Please enter a valid IBAN

Bank

Account holder

Return address

Send the parcel via Econt to:
Econt — Sofia Pliska office
18 Shipcheski Prohod Blvd, Galaxy Shopping Centre, Sofia
Recipient: Pakyov EOOD

returns@pakyov.com

By submitting this form I confirm that the item is unused, with original tags, and has been sent back via Econt at my own expense.

✓ Your request has been received.
We will contact you at the provided email within 1–2 business days.